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Our Privacy Policy

At Real Rentals, we are committed to protecting your privacy. Please read our Privacy Policy carefully so that you are aware of the measures we take to protect your privacy, what information we collect, how we use it now or may use it in the future and what your rights are.

Controllers of information

Any personal information we gather is controlled by us here at Real Rentals: The Old Red Lion Manchester Road, Burnley, B11 1HH. We will handle your information fairly and transparently and in compliance with data protection legislation. 

For security purposes and to prevent unauthorised access to your information we have set up suitable physical and digital measures to safeguard your information and ensure only relevant, key data controllers within our company can view your data. 

What information do we collect and why?

We collect information directly from you through our website forms or via phone if you opt to call us. We process your information for the following reasons:

1. To provide answers to your enquiries. 

2. To offer you a call back. 

3. To offer you a valuation on your home and fulfil our core service offering.

We may share your data with other companies within our group of companies in order to facilitate your enquiry- solicitors, estate agents, surveyors. 

Your Consent

By using our website you consent to the use of your personal data for the reason(s) as outlined above. You have the right to withdraw your consent at any time from any of the processing activities that are based on your consent.

To exercise any of your rights, preferences or withdraw consent please e-mail your request to

Data Retention

We only collect your data for specific purposes and in order to fulfil our service offering(s). Once this purpose has been fulfilled and your personal information is no longer required we will anonymise your data by removing any identifiable information or completely erase it. 

Cookie Policy

Our website uses cookies so that we can provide you with the best user experience possible and to deliver relevant marketing content to you. By continuing to use our website you are consenting to these Cookies.